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Help Center

FAQ

[Order]
Where can I check my order?
[Order]
I'd like to cancel my order
[Order]
When do I have to deposit it after ordering to cancel it?
[Order]
If I cancel my order after using the coupon, can I reissue it?
[Order]
I want to change the options ( size/ color) to change the option
[Order]
The price is lower than when I bought it. Can I get a refund?
[Payment]
What is the payment method?
[Payment]
Where can I check the interest-free installment card?
[Payment]
When can I check the deposit deposit?
[Delivery]
Where can I check the delivery?
[Delivery]
A different product from the one I ordered has been delivered
[Delivery]
Where can I change the shipping address?
[Delivery]
Is the exchange/refund shipping free?
[Delivery]
How long does the delivery take?
[Delivery]
Is it possible to ship overseas?
[Delivery]
I'm curious about the delivery delay, customization, and pre-order delivery
[Member]
Can I re-join after leaving?
[Member]
How do I withdraw from the membership?
[Product]
There is an error in the product information.